The pandemic has changed the world of work forever. The workplace adjustments that began as a temporary response to a global health crisis have created a workplace evolution. Employees, including in state government, now have far different expectations. More than ever, they are demanding flexibility, voice, and wellbeing. If employers don’t meet these expectations, employees have made it clear they will vote with their feet and seek other employment.

In response, the UKG Workforce Institute “Megatrends” project provides a roadmap for government organizations to navigate these uncharted waters. Each year, UKG assembles a team of researchers, thought leaders, and social scientists who reflect on the previous year’s developments, assess their implications for leaders, including in HR, and predict how these forces will shape the future. And most important, how government should meet the increasing challenge of attracting and retaining talent.

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